Privacy Policy

3Plus Logistics Co.
Effective Date: December 1, 2025
3Plus Logistics Co. (hereinafter referred to as “3Plus”, “we”, “us”, or “our”) respects the privacy of our customers, partners, and website visitors. We are committed to protecting your personal information and complying with all applicable privacy and data protection laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other relevant U.S. federal and state laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.3plus-group.com or any related domains), request logistics services, or otherwise interact with us.

1. Information We Collect
We may collect the following types of information:
Personal Information You Provide Directly
    •    Name, company name, job title
    •    Contact details (phone number, email address, mailing address, shipping address)
    •    Recipient information (name, phone, address)
    •    Payment information (credit card number, bank account details – processed through secure third-party payment processors)
    •    Business registration number (for corporate customers)
    •    Vehicle information (when required for freight services)
    •    Any other information you voluntarily provide when contacting us or requesting services
Automatically Collected Information
    •    IP address, browser type, operating system
    •    Cookies, web beacons, and similar tracking technologies
    •    Usage data, access logs, referral pages, date/time stamps

2. How We Use Your Information
We use the collected information for the following purposes:
    •    To provide logistics, transportation, warehousing, customs clearance, and delivery services
    •    To process orders, payments, and invoices
    •    To communicate with you regarding your shipments, inquiries, and customer support
    •    To improve our services and website functionality
    •    To send marketing and promotional materials (only with your prior consent)
    •    To comply with legal obligations and prevent fraudulent activity

3. Legal Basis for Processing (where applicable)
When processing is subject to GDPR or similar laws, we rely on:
    •    Performance of a contract with you
    •    Your consent (for marketing, cookies, etc.)
    •    Compliance with legal obligations
    •    Our legitimate interests (e.g., fraud prevention, network security)

4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
    •    Trusted service providers and partners (carriers such as FedEx, UPS, DHL, customs brokers, payment processors, IT and cloud service providers)
    •    Legal authorities when required by law or to protect our rights
    •    Business transferees in the event of a merger, acquisition, or sale of assets

5. International Data Transfers
3Plus Logistics Co. is headquartered in the United States, with operations and partners in South Korea and other countries. Your information may be transferred to and processed in countries outside your residence. We implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data during international transfers.

6. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typical retention periods:
    •    Transaction and shipping records: 7 years (for tax and accounting purposes)
    •    Customer account data: until account closure + reasonable period thereafter
    •    Marketing preferences: until you withdraw consent

7. Your Privacy Rights
Depending on your location, you may have the following rights:
    •    Access, correct, update, or delete your personal information
    •    Opt-out of marketing communications
    •    Opt-out of the “sale” or “sharing” of personal information (under CCPA/CPRA)
    •    Request restriction or object to certain processing
    •    Data portability
To exercise your rights, please contact us at:
Email: privacy@e3pl.com
Phone: +1 310 667 5160
Mail: 19750 S Vermont Ave., STE 112, Torrance, CA 90502, USA
We will respond to verifiable requests within the timeframes required by applicable law (typically within 45 days).

8. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

10. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie banner.

11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:
3Plus Logistics Co.
19750 S Vermont Ave., STE 112
Torrance, CA 90502
United States
Phone: +1 310 667 5160
Email: privacy@e3pl.com
Thank you for trusting 3Plus Logistics with your logistics needs and personal information.
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3Plus Logistics Co.
Last Updated: November 19, 2025
Effective Date: December 1, 2025